{
 "id": "WPSEC-2026-0795",
 "url": "https://wpsec.com/vuln/WPSEC-2026-0795/",
 "json_url": "https://wpsec.com/vuln/WPSEC-2026-0795/advisory.json",
 "markdown_url": "https://wpsec.com/vuln/WPSEC-2026-0795/index.md",
 "title": "Fluent Support – Helpdesk & Customer Support Ticket System <= 2.4.0 - Unauthenticated Sensitive Information Exposure of Agent Details via Customer Portal Ticket Responses",
 "description": "The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure via the Customer Portal ticket endpoint in versions 2.1.0 to 2.4.0, due to the response for a ticket that a support agent opened on a customer's behalf including the agent's complete person record (the created_by_person relation), along with internal ticket fields such as the agent-set priority and the email message ID. The endpoint accepts the ticket's signed link without a WordPress login unless signed ticket links are disabled. This makes it possible for unauthenticated attackers who hold the signed link to such a ticket, as well as logged-in customers, to retrieve the email address and WordPress user ID of the support agent who created the ticket.",
 "plugin": {
  "slug": "fluent-support",
  "name": "Fluent Support – Helpdesk & Customer Support Ticket System",
  "full_name": "Fluent Support – Helpdesk & Customer Support Ticket System",
  "wordpress_org": "https://wordpress.org/plugins/fluent-support/",
  "advisories_url": "https://wpsec.com/vuln/plugin/fluent-support/",
  "attacksurface": "https://attacksurface.wpsec.com/plugin/fluent-support"
 },
 "type": "SENSITIVE DATA DISCLOSURE",
 "cwe": [
  "CWE-200"
 ],
 "cve": [],
 "cvss": {
  "version": "3.1",
  "score": 5.3,
  "vector": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
  "severity": "Medium"
 },
 "affected": {
  "ranges": [
   {
    "from": "2.1.0",
    "from_inclusive": true,
    "to": "2.4.5",
    "to_inclusive": false
   }
  ],
  "text": [
   "from 2.1.0 before 2.4.5"
  ]
 },
 "introduced_in": "2.1.0",
 "fixed_in": "2.4.5",
 "remediation": "Update to 2.4.5 or later.",
 "fix_released": "2026-10-09T15:31:16+00:00",
 "published": "2026-10-12T11:49:14+00:00",
 "updated": "2026-10-12T11:06:45.286606+00:00",
 "also_published_as": null,
 "references": [
  "https://wpsec.com/vuln/WPSEC-2026-0795/",
  "https://plugins.svn.wordpress.org/fluent-support/tags/2.4.5/",
  "https://wordpress.org/plugins/fluent-support/"
 ],
 "attacksurface_url": "https://attacksurface.wpsec.com/plugin/fluent-support",
 "source": "WPSec",
 "license": {
  "name": "CC BY 4.0",
  "url": "https://creativecommons.org/licenses/by/4.0/"
 },
 "usage": {
  "plugin": "Low",
  "affected_versions": "None seen",
  "as_of": "2026-10-12"
 }
}