{
 "id": "WPSEC-2026-2392",
 "url": "https://wpsec.com/vuln/WPSEC-2026-2392/",
 "json_url": "https://wpsec.com/vuln/WPSEC-2026-2392/advisory.json",
 "markdown_url": "https://wpsec.com/vuln/WPSEC-2026-2392/index.md",
 "title": "Fluent Support – Helpdesk & Customer Support Ticket System <= 2.4.7 - Authenticated (Support Agent+) Missing Authorization to Ticket Agent Assignment via 'agent_id' Parameter",
 "description": "The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Missing Authorization via the 'agent_id' parameter of the agent ticket creation REST endpoint in all versions up to, and including, 2.4.7, due to the endpoint not checking the 'Assign Agents' permission before storing a submitted agent_id on the new ticket. This makes it possible for authenticated support agents who may manage tickets but not assign agents to create tickets assigned to any agent.",
 "plugin": {
  "slug": "fluent-support",
  "name": "Fluent Support – Helpdesk & Customer Support Ticket System",
  "full_name": "Fluent Support – Helpdesk & Customer Support Ticket System",
  "wordpress_org": "https://wordpress.org/plugins/fluent-support/",
  "advisories_url": "https://wpsec.com/vuln/plugin/fluent-support/",
  "attacksurface": "https://attacksurface.wpsec.com/plugin/fluent-support"
 },
 "type": "NO AUTHORISATION",
 "cwe": [
  "CWE-862"
 ],
 "cve": [],
 "cvss": {
  "version": "3.1",
  "score": 2.7,
  "vector": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:N",
  "severity": "Low"
 },
 "affected": {
  "ranges": [
   {
    "from": null,
    "from_inclusive": true,
    "to": "2.5.0",
    "to_inclusive": false
   }
  ],
  "text": [
   "all versions before 2.5.0"
  ]
 },
 "introduced_in": null,
 "fixed_in": "2.5.0",
 "remediation": "Update to 2.5.0 or later.",
 "fix_released": "2026-11-02T14:32:27+00:00",
 "published": "2026-11-03T14:48:33+00:00",
 "updated": "2026-11-03T13:23:00.396309+00:00",
 "also_published_as": null,
 "references": [
  "https://wpsec.com/vuln/WPSEC-2026-2392/",
  "https://plugins.svn.wordpress.org/fluent-support/tags/2.5.0/",
  "https://wordpress.org/plugins/fluent-support/"
 ],
 "attacksurface_url": "https://attacksurface.wpsec.com/plugin/fluent-support",
 "source": "WPSec",
 "license": {
  "name": "CC BY 4.0",
  "url": "https://creativecommons.org/licenses/by/4.0/"
 },
 "usage": {
  "plugin": "Low",
  "affected_versions": "None seen",
  "as_of": "2026-11-03"
 }
}