{
 "id": "WPSEC-2026-3023",
 "url": "https://wpsec.com/vuln/WPSEC-2026-3023/",
 "json_url": "https://wpsec.com/vuln/WPSEC-2026-3023/advisory.json",
 "markdown_url": "https://wpsec.com/vuln/WPSEC-2026-3023/index.md",
 "title": "JS Help Desk – AI-Powered Support & Ticketing System <= 5.0.5 - Unauthenticated Sensitive Information Exposure via Unverified Company Supervisor E-mail Address",
 "description": "The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Sensitive Information Exposure via the company supervisor feature in versions 5.0.0 up to, and including, 5.0.5, due to JSSTcompanies::supervisorReads() and sharedScopeClause() granting read access to every ticket of a company's people based only on the account's e-mail address, which the plugin's own sign-up form accepts without proving ownership of the mailbox. This makes it possible for unauthenticated attackers, on sites where registration is open, to register with a company supervisor's address that has no account yet and read the support tickets of that company's other customers.",
 "plugin": {
  "slug": "js-support-ticket",
  "name": "JS Help Desk – AI-Powered Support & Ticketing System",
  "full_name": "JS Help Desk – AI-Powered Support & Ticketing System",
  "wordpress_org": "https://wordpress.org/plugins/js-support-ticket/",
  "advisories_url": "https://wpsec.com/vuln/plugin/js-support-ticket/",
  "attacksurface": "https://attacksurface.wpsec.com/plugin/js-support-ticket"
 },
 "type": "SENSITIVE DATA DISCLOSURE",
 "cwe": [
  "CWE-639"
 ],
 "cve": [],
 "cvss": {
  "version": "3.1",
  "score": 5.9,
  "vector": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N",
  "severity": "Medium"
 },
 "affected": {
  "ranges": [
   {
    "from": "5.0.0",
    "from_inclusive": true,
    "to": "5.0.6",
    "to_inclusive": false
   }
  ],
  "text": [
   "from 5.0.0 before 5.0.6"
  ]
 },
 "introduced_in": "5.0.0",
 "fixed_in": "5.0.6",
 "remediation": "Update to 5.0.6 or later.",
 "fix_released": "2026-11-12T06:24:32+00:00",
 "published": "2026-11-13T06:40:59+00:00",
 "updated": "2026-11-12T17:04:51.172641+00:00",
 "also_published_as": null,
 "references": [
  "https://wpsec.com/vuln/WPSEC-2026-3023/",
  "https://plugins.svn.wordpress.org/js-support-ticket/tags/5.0.6/",
  "https://wordpress.org/plugins/js-support-ticket/"
 ],
 "attacksurface_url": "https://attacksurface.wpsec.com/plugin/js-support-ticket",
 "source": "WPSec",
 "license": {
  "name": "CC BY 4.0",
  "url": "https://creativecommons.org/licenses/by/4.0/"
 },
 "usage": {
  "plugin": "Low",
  "affected_versions": "Low",
  "as_of": "2026-11-13"
 }
}