Vulnerabilities / JS Help Desk – AI-Powered Support & Ticketing System / WPSEC-2026-3022
JS Help Desk – AI-Powered Support & Ticketing System <= 5.0.5 - Unauthenticated Stored Cross-Site Scripting via 'smooth-scroll' Links in Ticket Content
Medium 6.1
CWE-79Fixed in 5.0.6
- ID
- WPSEC-2026-3022
- Plugin
- JS Help Desk – AI-Powered Support & Ticketing System (js-support-ticket)
- Affected
- all versions before 5.0.6
- Remediation
- Update to 5.0.6 or later.
- CVSS 3.1
- CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- Weakness
- CWE-79
- Usage
- Plugin Low · Affected versions Low among sites WPSec scans, 2026-11-13
- Attack surface
- JS Help Desk – AI-Powered Support & Ticketing System on WPSec AttackSurface
- Fix released
- Published
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via links with the 'smooth-scroll' class in ticket messages, replies and notes in all versions up to, and including, 5.0.5, due to the admin ticket detail page passing the href of any a.smooth-scroll link to jQuery(), which parses a value beginning with '<' as HTML. This makes it possible for unauthenticated attackers who can submit tickets or replies to inject arbitrary web scripts that execute when an administrator views the ticket and clicks the crafted link.
References
- https://wpsec.com/vuln/WPSEC-2026-3022/
- https://plugins.svn.wordpress.org/js-support-ticket/tags/5.0.6/
- https://wordpress.org/plugins/js-support-ticket/
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